Returns & Exchanges
At Blackstone Products, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day return window for all unworn apparel in its original packaging. Our goal is to ensure your wardrobe fits your lifestyle perfectly with a seamless and transparent exchange process.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided and secure it to the outside of your original shipping box.
Prepare the Package
Ensure all original tags are attached and the garments are free of any signs of wear, then drop the package off at any authorized carrier location.
Receive Your Refund
After our quality control team inspects your return, your refund or exchange will be processed within 5 to 7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing