Frequently Asked Questions
Everything you need to know about shopping with Blackstone Products.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days within the continental US. Express shipping options are available at checkout.
What is your return policy for fashion items?
We accept returns on all unworn items with original tags attached within 30 days of purchase. Please note that sale items are final sale.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring according to our diagrams to ensure the perfect fit for your body type.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International delivery times vary by location and typically range from 7-14 business days.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options via Klarna.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal to monitor your delivery in real-time.